Effective 26 October 2026
If PagePing Pro isn't right for you for any reason, you can ask for a full refund within 14 days of your purchase date. You don't need to explain why. The free version lets you try PagePing before buying.
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so refunds are issued by Paddle. Request one at paddle.net (look up your order with the email you used at checkout), or use the link in your Paddle receipt email. You can also email us at pagepingapp@gmail.com and we'll arrange it with Paddle for you.
Refunds go back to your original payment method; your bank may take 3–10 business days to show it. When a refund is issued, the Pro license key is deactivated and PagePing returns to the free version.
If PagePing Pro stops working as described, contact us and we'll fix it or refund you. Nothing in this policy limits your rights under the Australian Consumer Law or other consumer-protection laws where you live (for example, EU/UK buyers' 14-day withdrawal right).
We may decline refunds where there is evidence of fraud or abuse (for example, repeated buy-and-refund).
Colin Bishop — pagepingapp@gmail.com